Field proven support to keep you flying

NHindustries enables mission success through the provision of a complete range of support packages and unmatched technical support expertise to maximise fleet availability.

Tailored Support for Every Mission, Every Customer

NHI’s comprehensive support services are modular and mission-focused, designed to serve a wide range of operators worldwide.

Covering the complete lifecycle of the aircraft, NHI remains close to its Customers, tailoring its support solutions to their specific needs, anticipating future operational requirements.

Mission Success. Worldwide.

From first flight to full overhaul

Whether you operate in Arctic waters or desert terrain, from a navy vessel or in the mountains; NHI’s product support offering scales with you. From basic logistic ordering agreements to fully outsourced, turnkey operations, NHI provides what you need, when and where you need it.

In support of our customers, NHI provides a complete scope of support packages integrated with the capabilities of each individual Customer organization.

Turn key solutions

Providing the most comprehensive level of support to our Customers by providing all operational and maintenance services, consisting of Continuing Airworthiness management organization services, maintenance preparation and execution for scheduled and unscheduled events. ILS Management, Initial Stock sizing, repair and replenishment service, logistic services, technical documentation and engineering support.

This premium solution provides complete budgetary control and enhanced levels of fleet availability.

Service by the hour

Providing full material support towards our customers, covering component repair and overhaul, stock replenishment services, on-site technical assistance (Logistics field representative, TechRep).

The Service by the hour contracts provides end-to-end logistic support and predictable costs allowing Customers to focus on their core activities.

Time and Material contracts

For customers who want to have more control over their logistics processes and a lower level of involvement from NHI, there is a simple support framework on offer, consisting of initial Logistics package, on-demand repair and replenishment services, on-site technical representative for the initial entry into service.

Such a service offering benefits from its modular approach with multiple on demand services available to suit each Customers requirements.

Spares Parts provisioning and Repair & Overhaul

A strong supply chain is crucial to effectively support Customer operations and NHI, through its Partner Companies is supported through a global supply chain, leveraging the infrastructure from the biggest Aerospace companies in Europe.

> 35.000 spares deliveries each year;

>10.000 PNs in stock;

> 8.500 components repaired by the supply chain per year;

3 main global distribution hubs, delivering components across the world.

In Service Engineering

Precision engineering for demanding missions

NHI provides comprehensive services for engineering support to ensure the safety, reliability, and performance of the NH90 worldwide fleet. Leveraging technical knowledge across the three Partner Companies, field experience and continuous improvement though retrieving in-service data, our team delivers robust tailored solutions for all operational needs and environments.

Technical Support

Through customer dedicated teams, we provide timely, accurate assistance for troubleshooting, root-cause analysis, and resolving technical issues to minimize downtime and keep NH90 fleet mission-ready.

Maintenance Improvement

Analysis and optimization of maintenance processes to reduce workload, improve efficiency and extend component life through smarter, data-driven strategies.

Product Improvement

Continuous enhancement of helicopter systems and components based on in-service feedback, reliability data, and evolving operational requirements, ensuring NH90 to evolve with customer needs.

Field Service

To support our customers on-site, NHI provides Technical and logistical representatives to assist in their daily operations, acting as an essential link to Industry network.

Aircraft Ground Equipment

For special tooling and various ground equipment, NHI provides tailored solutions from designing qualification and final delivery of tooling including technical documentation.

Technical Publications

For the helicopter maintenance and flight crew operations, NHI delivers technical publications, ensuring all documents are qualified and delivered on-time to enable the customer to safely operate and maintain their aircraft.

Training
& Simulation

NHI excels in delivering turn-key training solutions, offering tailored training services, state-of-the-art devices and dedicated support to maximise operational readiness.