Field – proven support to keep you flying

NHIndustries enables mission success by providing a complete range of support packages and unmatched technical support expertise to maximise fleet availability.

Tailored Support for Every Mission, Every Customer

NHI’s comprehensive support services are modular and mission-focused, serving the needs of operators worldwide.

Covering the complete lifecycle of the aircraft, support solutions are tailored to specific needs, anticipating future operational requirements.

Mission Success. Worldwide.

From first flight to full overhaul

Whether operating in Arctic waters or desert terrain, from a navy vessel or in the mountains, NHI’s product support offering scales with you. From basic logistic ordering arrangements to fully outsourced turnkey operations, NHI provides the right support, when and where you need it. Our product support packages are fully integrated with the capabilities of your organisation.

Turn key solutions

Comprehensive support covering all operational and maintenance services: continuing airworthiness management organisation services, maintenance for scheduled and unscheduled events, ILS management, initial stock sizing, repair and replenishment, logistic services, technical documentation, and engineering support.

This premium solution enhances fleet availability and ensures complete budgetary control.

Service-by-the-hour

Full material support for customers, covering component repair and overhaul, stock replenishment services, and on-site technical assistance through logistics field reps and tech reps. The service-by-the-hour contract provides end-to-end logistic support, enabling you to focus on core activities.

Time and Material contracts

A simple support framework for customers who prefer more control over logistics processes and a lower level of involvement from NHI. It consists of an initial logistics package, on-demand repair and replenishment services, and on-site technical representative for initial entry into service. This modular approach can be adapted with multiple on-demand services to suit individual requirements.

Spares Parts provisioning and Repair & Overhaul

A strong supply chain is crucial for effective customer support. NHI, through our Partner Companies, can call on a global supply chain that leverages the capability of Europe’s leading aerospace businesses.
 35,000 spares deliveries each year
 10,000 part numbers in stock
 8,500 components repaired by the supply chain annually
 3 main global distribution hubs, delivering components worldwide


> 35.000 spares deliveries each year;

>10.000 PNs in stock;

> 8.500 components repaired by the supply chain per year;

3 main global distribution hubs, delivering components across the world.

In-Service Engineering

Precision engineering for demanding missions

NHI provides comprehensive services for engineering support to ensure the safety, reliability, and performance of the NH90 worldwide fleet. Leveraging technical knowledge across the three Partner Companies, field experience and continuous improvement though retrieving in-service data, our team delivers robust tailored solutions for all operational needs and environments.

Technical Support

Through dedicated customer teams, we provide timely, accurate troubleshooting support, root-cause analysis, and resolution of technical issues to minimise downtime and keep the NH90 fleet mission-ready.

Maintenance Improvement

Analysis and optimization of maintenance processes to reduce workload, improve efficiency and extend component life through smarter, data-driven strategies.

Product Improvement

Continuous enhancement of helicopter systems and components based on in-service feedback, reliability data, and evolving operational requirements, ensuring the NH90 keeps pace with customer needs.

Field Service

To support customers in the field, NHI provides technical and logistics representatives to support day-to-day operations, acting as an essential link with the wider industry network.

Aircraft Ground Equipment

For special tooling and various ground equipment, NHI provides tailored solutions from designing qualification and final delivery of tooling including technical documentation.

Technical Publications

For helicopter maintenance and flight crew operations, NHI delivers technical publications, ensuring all documents are qualified and delivered on time to enable safe operation and maintenance of customer fleets.

Training
& Simulation

NHI excels in delivering turnkey training solutions, offering tailored training services, state-of-the-art devices and dedicated support to maximise operational readiness.